Shipping policy

Shipping Rates & Times

FedEx Express : $10 flat-rate delivered on the 3rd business day from the day it was shipped

FedEx 2Day® : $10 flat-rate delivered on the 2nd business day from the day it was shipped

International (DHL / FedEx ): complimentary

Please allow a few business days for our warehouse to process your shipment (excludes weekends and holidays). A tracking number will be sent to you once your order leaves our warehouse. VILLIMAN is not responsible for any delays due to carrier constraints.



International

All customs and duty fees are the customer's responsibility to pay. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, unclaimed or refused packages and/or failure to pay duty fees upon delivery.

If the customer refuses or does not claim the package, VILLIMAN contact the customer via email on file to issue store credit in the form of an e-gift card minus the original shipping charges.

VILLIMAN is unable to return packages if the following reasons occur:

Refused package
Unclaimed package
Failure to pay duty fees

Any questions concerning our policy on refused or unclaimed packages should be sent to info@villiman.com prior to purchasing.